Delivery delays due to COVID-19
Due to the current global pandemic, please note that deliveries may be delayed or take longer than expected timeframes. You will receive your order as soon as possible, and we thank you for your patience. Please use the Tracker for updates on the delivery of your order, and don't hesitate to contact us if you have any questions or concerns.

Shipping Locations
We currently ship to the following countries: Canada, USA, UK, Australia, New Zealand, and Japan. We hope to add more countries in the near future!

Shipping Rates
We offer free standard shipping on all orders.
Express shipping is available for a $10 USD flat rate.
All orders $150 USD and up receive free express shipping.
Please note that express shipping is currently not available for Japan.

Shipping Time
All products are created upon ordering, and will ship 2 to 7 business days after your order has been placed.

Country
Standard
Express
Canada 7 to 15 business days 3 to 5 business days
USA, UK 6 to 15 business days 3 to 5 business days
Australia, New Zealand 5 to 15 business days 3 to 5 business days
Japan 7 to 17 business days Currently unavailable

Customs, Duty, and Other Fees
Unfortunately, we cannot control or predict customs, duty, or other similar fees. All additional fees are the responsibility of the customer.

I have not received my item
Please check the Tracker for updates on the delivery of your order. If your order is marked as 'delivered' or 'attempted delivery', please contact your local post office or delivery service for assistance.
Please note: We cannot offer refunds on items marked as 'delivered', 'attempted delivery', or on packages awaiting pick up at your local post office or delivery service center.

If you need further assistance, please feel free to contact us!