The J37 Card
Send some style with the J37 gift card.
Denominations range from $10 to $100
All items are cut and created on demand upon placement of your order. Creation of your items can take 2 to 7 business days, upon which your order will be shipped according to your chosen shipping method.
All J37 products come from our Dutch suppliers via their factory in China. Our supplier has assured us current labour laws are strictly followed to help ensure ethical creation of our products.
|Pullovers||20% cotton, 75% polyester, 5% spandex||Machine wash cold, iron low temperature, do not bleach, hang to dry, do not dry clean|
|Zip Ups||95% polyester, 5% spandex||Machine wash cold, iron low temperature, do not bleach, hang to dry, do not dry clean|
|Fleece-Lined Zip Ups||20% cotton, 75% polyester, 5% spandex||Machine wash cold, iron low temperature, do not bleach, hang to dry, do not dry clean|
|T-Shirts||100% polyester||Machine wash cold, iron low temperature, do not bleach, hang to dry, do not dry clean, do not iron decoration|
My items have a strange smell
This is an occasional result of the heat transfer process used to print the designs on our products. You can either hang the item to air out, or put it through the wash before wearing.
Delivery delays due to COVID-19
Due to the current global pandemic, please note that deliveries may be delayed or take longer than expected timeframes. You will receive your order as soon as possible, and we thank you for your patience. Please use the Tracker for updates on the delivery of your order, and don't hesitate to contact us if you have any questions or concerns.
We currently ship to the following countries: Canada, USA, UK, Australia, New Zealand, and Japan. We hope to add more countries in the near future!
We offer free standard shipping on all orders.
Express shipping is available for a $10 USD flat rate.
All orders $150 USD and up receive free express shipping.
Please note that express shipping is currently not available for Japan.
All products are created upon ordering, and will ship 2 to 7 business days after your order has been placed.
|Canada||7 to 15 business days||3 to 5 business days|
|USA, UK||6 to 15 business days||3 to 5 business days|
|Australia, New Zealand||5 to 15 business days||3 to 5 business days|
|Japan||7 to 17 business days||Currently unavailable|
Customs, Duty, and Other Fees
Unfortunately, we cannot control or predict customs, duty, or other similar fees. All additional fees are the responsibility of the customer.
I have not received my item
Please check the Tracker for updates on the delivery of your order. If your order is marked as 'delivered' or 'attempted delivery', please contact your local post office or delivery service for assistance.
Please note: We cannot offer refunds on items marked as 'delivered', 'attempted delivery', or on packages awaiting pick up at your local post office or delivery service center.
Returns & Exchanges
As all items are made to order, we are unable to accept any returns or exchanges unless an item is damaged, defective, or incorrect.
Please Note: Gift cards cannot be refunded.
Damaged, Defective, or Incorrect Items
Please inspect your item(s) upon receipt.
If your order is damaged, defective, or incorrect, please contact us within 30 days of receipt of your order. Please provide any photos, if possible.
A return shipping label with shipping instructions will be e-mailed to you. Items will be inspected for approval of return upon receipt. If approved, you will be refunded via your original method of payment.
Refunds may take several business days to process and appear in your account. Please contact your bank, credit card company, etc. for assistance. If you have no received your refund after 28 business days, please contact us.
All items are non-refundable after 30 days after receipt of your order.
All returned items must be unworn, unwashed, and with all original tags or stickers attached. Items not meeting this criteria will not be eligible for return.